Online Training

What online training courses are offered?

See below for a comprehensive list of our training course options. Or you can visit our Training Calendar for upcoming courses.

 

What is the cost of training for member organisations?

We have a three-tiered pricing structure for online training:

  • Up to 25 staff members - £125
  • Up to 50 staff members - £200
  • More than 50 staff members - price available on request.

You can contact training@communities1st.org.uk for more information.

online training

Digital Skills

Knowledge

  • Cyber Security
  • Denial Of Service
  • Freedom Of Information
  • Phishing
  • Protection & Infection Control
  • Spoofing Attacks
  • Internet Of Things
  • Viruses & Malware

 

Behaviours

  • Staying Safe Online
  • Using A Strong Password

Equality, Diversity & Inclusivity

Knowledge

  • Disability
  • Equality & Diversity Overview
  • Gender Reassignment
  • Marriage And Civil Partnership
  • Pregnancy & Maternity
  • Race
  • Religion Or Belief
  • Sexual Orientation

 

Behaviours

  • Age
  • Sex Discrimination
  • Unconscious Bias
  • Workplace Bullying

Essential Skills

Knowledge

  • A Balancing Act
  • Approaching New Customers
  • Branda & Reputation
  • Caring For Vulnerable Customers
  • Knowing Your Customer
  • Maintaining Existing Customers
  • Managing Expectations
  • Planning Your Report
  • Spelling & Punctuation
  • The English Sentence
  • Writing Your Report

 

Behaviours

  • Email Etiquette
  • Handling Complaints
  • Telephone Manner

Food & Hygiene

Knowledge

  • Allergy Awareness
  • Food-Borne Illness
  • Food Law
  • Food Safety & Hygiene

 

Behaviours

  • Personal Hygiene
  • Hygienic Premises

 

Skills

  • Food Safety Hazards
  • Food Safety Management
  • Temperature Control

Health & Safety

Knowledge

  • Asbestos Awareness
  • Abrasive Wheels
  • Dangerous Substances
  • Coronavirus Awareness
  • Electricity
  • Fire Safety
  • Fire Warden Awareness
  • General Workshop Equipment
  • Health & Safety Introduction
  • Legionella Awareness
  • Lighting
  • Lone Working
  • Noise
  • Office Health & Safety
  • Personal Protective Equipment
  • Remote Health & Safety
  • Slips, Trips & Falls
  • Temperature

 

Behaviours

  • Aggression & Violence
  • Display Screen Equipment
  • Getting In & Out Of Buildings
  • Good Housekeeping
  • Personal Hygiene In The Workplace
  • Plant & Machinery
  • The Ups & Downs Of A Ladder Safety
  • Vehicles In & Around The Warehouse
  • Working In Confined Spaces

 

Skills

  • Accident Reporting Training
  • Driving At Work
  • First Aid
  • Manual Handling
  • Moving Or Falling Objects
  • Risk Assessment Training
  • Working At Height

Leadership & Management

Knowledge

  • Budget Like a Boss
  • Cash Flow Statement Pro
  • Challenging the Status Quo
  • Developing Leadership
  • Effective Decision Making
  • Experiencing Change
  • Finance for Non-Finance Managers
  • Flexible Leadership
  • Good Premises Management
  • Hiring Right First Time
  • Inducing a New Team Member
  • Making the Change
  • Maintaining a Healthy Cash Flow
  • Motivation & Effective Feedback
  • P&L Explained
  • Performance Management
  • Project Management
  • Seeing Change Through
  • The Balance Sheet Explained
  • The Effective Leader
  • The Four Basics of HR
  • The Need for Strategy
  • Thriving in Change
  • Training for Non-Trainers
  • Virtual Interviews
  • What is a Learning Culture

 

Behaviours

  • Creating a Coaching Culture
  • Taking Action
  • Taking the Lead
  • Workplace Ethics

 

Skills

  • Appraisal Interviews
  • Budgeting Basics
  • Coaching
  • Coaching & Mentoring
  • Giving & Receiving Feedback
  • Managing Virtual Teams
  • Mentoring
  • Operational Agility
  • Planning & Monitoring Team Performance
  • Planning For a Crisis

Mental Health & Wellbeing

Knowledge

  • Anxiety
  • Attachment & Separation Anxiety
  • Ambiguity
  • Better Judgments
  • Benefits of Good Sleep
  • Creativity
  • Cognitive Behavioral Therapy
  • Coping with Isolation
  • Curiosity
  • Cyberbullying
  • Depression & Low Mood
  • Drug Abuse Awareness
  • Eating Disorders
  • Empathy
  • Everyday Energy
  • Exam Stress
  • Great Conversations
  • Life Balance
  • Mental Health
  • Paranoia
  • Panic Attacks
  • Positive Thinking
  • Resilience
  • Sickness and Absence
  • Social Media & Self Image
  • Social Media, Screens & Teens
  • Sleep Problems
  • Value & Purpose
  • Workplace Mental Health
  • Warning Signs
  • Winter Wellbeing

 

Behaviours

  • Being Kind to Yourself
  • Changing Behaviors
  • Crisis Prevention
  • Dealing With Stress
  • Dealing with Suicidal Feelings
  • Healthy Living
  • Mindset
  • Relationship Building
  • Relaxation
  • Responding to Difficult Events
  • Self Harm

 

Skills

  • Critical Thinking
  • Impact & Influencing
  • Letting Go
  • Mindfulness
  • Managing Emotions
  • Personal Agility
  • Worry & False Thinking

Personal Development

Knowledge

  • Body Language
  • Change Management
  • Confidence
  • Conflict Management
  • Continuous Learning
  • Knowledge
  • Find Your Role
  • First Impressions
  • How to be Assertive
  • How to Have an Honest Conversation
  • Hybrid Working
  • Making Objectives Happen
  • Networking
  • Planning Your Own Development
  • Performance Troubleshooting
  • Productivity
  • Remote Working
  • Return to Work
  • Social Media Awareness
  • The Growth Mindset
  • Time Management
  • Tips for the Interviewee
  • What’s Not Being Said
  • Working in Teams

 

Behaviours

  • Communicating Under Pressure
  • Workplace Diplomacy

 

Skills

  • Active Listening
  • Asking The Right Questions
  • Career Planning
  • Collaborative Problem Solving
  • Communicating With Emotional
  • Intelligence
  • Communication Skills
  • Decision Making
  • Effective Delegation
  • Effective Meetings
  • Effective Writing
  • Emotional Intelligence
  • Expressing Yourself
  • Managing Personal Finance
  • Negotiation Skills
  • Presenting Data
  • Presenting With Confidence
  • Problem Solving
  • Setting Objectives
  • The Power of Storytelling

Policy & Legislation

Knowledge

  • Accountability Governance Under
  • GDPR - Part 4
  • An Introduction to GDPR - Part 1
  • Anti-Money Laundering
  • Basic Safeguarding Awareness
  • Policy & Legislation
  • Knowledge
  • Bribery & Corruption
  • Bribery Act 2010
  • Competition Law
  • CDM Regulation
  • Control of Contractors
  • Data Protection Act 2018
  • GDPR
  • FGM
  • Individual Rights Under GDPR - Part 2
  • Insider Trading
  • Lawful Basis For Processing Under
  • GDPR - Part 3
  • Modern Day Slavery
  • Managing a Safeguarding Disclosure
  • Payment Card Industry Data Security
  • Standard (PCI DSS)
  • RIDDOR
  • Right to Work
  • Selling Age Restricted Products
  • Safeguarding Adults
  • Safeguarding Children
  • Sustainability
  • Types of Abuse
  • Welfare facilities
  • Whistleblowing

 

Behaviours

  • Creating a Safeguarding Culture

Valuing Volunteer Management Training

As part of our Valuing Volunteer Management 6-Point Promise initiative, we are want to practice good volunteer management. This includes putting together a comprehensive training plan for your volunteers.

Click this link to visit our page on Valuing Volunteer Management.

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